Overview

Physicians Quality Care is a completely new kind of walk-in medical clinic. Drs. Jimmy and Melanie Hoppers, who between them have 40 years experience in urgent care, internal medicine, and pediatrics, have a simple philosophy - to treat others as they wish to be treated.

"Quite honestly," adds Dr. Jimmy Hoppers, "waiting in a typical waiting room can be a difficult experience. We are changing that." Physicians Quality Care offers amenities not seen elsewhere. While waiting, patients can view high-definition movies or sporting events in our 24-seat theatre, choose from over 50 current periodicals in our library, or enjoy complimentary coffee and tea in the refreshment center. Children will enjoy the oversized playhouse built right inside the waiting room. Physicians Quality Care also has created a unique full-time position, Patient Concierge, whose sole job is to make our guests feel comfortable and at home before they see the doctor.

"Our driving force is to make medicine, the total delivery of health care, as understandable and as pleasant as possible," says Dr. Melanie Hoppers. "Obviously we provide excellent medical care," she continues, "but we also focus on the non-medical experience, how our guests are treated when they are not one-on-one with the physician."